Support & privacy.

Welcome to CaloCook. Your privacy matters to us. This Privacy Policy explains how CaloCook ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our mobile application.

By using CaloCook, you agree to the practices described in this policy. If you do not agree, please do not use the app.

When you create an account and use CaloCook, we may collect the following:

• Full name — to personalise your in-app experience.
• Email address — to create and manage your account.
• Date of birth / age — to verify eligibility.
• Weight & height — to calculate personalised macro targets.
• Fitness goals — to tailor recipe recommendations.
• Steps & calories burned — read from Apple Health to display your daily activity.
• Camera & photo library — only when you choose to scan food, set a profile photo, or upload a progress photo.
• Progress photos — stored securely so you can track your progress.

CaloCook will always ask before any permission is granted. You can revoke any permission at any time through your iPhone Settings.

• Apple Health (read-only) — reads steps and calories burned only. We never write back to Apple Health.
• Camera — only activated when you photograph food, your profile, or a progress photo.
• Photo library — only when you choose to upload an image.
• Push notifications — meal reminders and app updates, toggleable in Settings.

• Create and manage your CaloCook account.
• Generate personalised macro-matched recipes based on your goals.
• Display daily activity using Apple Health data.
• Enable food scanning, profile photos, and progress photo tracking.
• Send relevant push notifications (only with your permission).
• Process and manage your subscription.
• Improve app performance and comply with legal obligations.

CaloCook offers a paid subscription to access premium features. All payments are processed securely through the App Store. We do not collect or store your payment card details. To manage or cancel your subscription, go to Settings → Apple ID → Subscriptions on your device.

Your account data — name, email, health metrics, and progress photos — is stored using a trusted, certified cloud database provider. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

CaloCook relies on a small number of trusted services to operate. Each receives only the minimum data needed for its function: Google Sign-In (authentication), Google Analytics (anonymous usage), OpenAI / OpenRouter (recipe generation — receives meal request, macro targets, dietary preferences and chat history only; never your name, email, age, weight, height or health data), Supabase (secure cloud storage) and Apple HealthKit (read-only activity).

We do not sell, trade, or share your personal data with any third parties for marketing or advertising. We may only disclose your information when required by law, to protect the rights or safety of CaloCook or its users, or to the third-party providers listed above solely to operate the app.

We retain your personal data while your account remains active. If you delete your account, all associated personal data — including cloud-stored progress photos — is permanently deleted within 30 days, unless we are required by law to retain it longer.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and all associated data.
• Revoke Apple Health, camera, photo library, or notification access in Settings.

CaloCook is not directed at children under 13. We do not knowingly collect personal information from children under 13. Users aged 13–17 should use CaloCook only with parent or guardian consent.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this section. Continued use of CaloCook after changes are posted constitutes acceptance of the updated policy.

Questions about this Privacy Policy or your personal data? Email us at support@calocook.com. We aim to reply within 5 business days.